Bring back customers you haven't seen in a while.

Customers who haven't been in for 6 months or more get a friendly, personal check-in with a link to book, automatically.

Customer Reactivation (6+ Months): $497 setup + $79/month.

Who it’s for

• Dentists, clinics, chiropractors and optometrists
• Home services with annual or seasonal work
• Salons, barbers and spas
• Pet groomers, auto shops and other repeat-visit businesses

The problem

Your past customers already know and trust you, but life gets busy and they drift away. Without a reminder, many simply never come back.

What’s included

• A list of customers not seen in 6+ months from your booking or billing system
• A short sequence of friendly check-in messages by text or email
• Your booking link in every message
• Stops automatically when they book or opt out
• Runs every month for newly inactive customers
• A monthly summary of who came back

You own every account and login. Security basics come standard.

How it works

1. Book a free consultation. We look at where your customer list lives and how long 'inactive' means for you.
2. We set up the list, write the messages with you and test them.
3. It goes live and runs every month, bringing past customers back to your calendar.

Setup time

Typically live 5 to 7 business days after kickoff. Texting starts once the phone carriers approve your business for texting, which can take from a few days to a few weeks. Email and call features can go live before that.

Pricing

$497 setup + $79/month. One-time setup, then a flat monthly fee. Your exact price is confirmed in writing before we start.

The monthly fee covers the software, the business texting number where one is needed, normal message volume, carrier texting registration, monitoring and fixes when a connected app changes. Month to month after setup.

Frequently asked questions

Do I have to change my booking or phone system?

Usually not. We connect to what you already use where it allows it, and we confirm that on the free consultation before you pay anything.

Will this annoy my customers?

We keep it to a few friendly messages, spaced out, and anyone can opt out with one reply.

We're a dental or medical office. What about patient privacy?

We keep texts to the basics (first name, time and a link) with no health details, and we use tools that will sign a Business Associate Agreement (BAA) when your practice needs one. Security and compliance are our background.

Will I own everything?

Yes. Your messages, your customer list, your booking link and your logins are yours. If you ever cancel, we help you move your number and templates to a tool you choose.

Related automations

• Seasonal & Pre-Season Outreach: $397 setup + $79/month
• New Service Announcements: $297 setup + $49/month
• Rebooking Reminders (4 to 6 Weeks): $397 setup + $79/month

Ready to stop losing customers to busywork?

Book a free 30-minute consultation. You’ll leave with a clear next step and a fixed price.