Urgent calls reach the right person. Everything else can wait.

Callers are sorted by urgency. Emergencies go straight to your on-call person, and routine calls get a text back and a booking link.

Emergency Call Routing & Prioritization: $797 setup + $149/month.

Who it’s for

• Plumbing, HVAC, electrical, restoration and locksmith companies
• Property managers
• Veterinary and urgent-care style practices
• Any business with an on-call rotation

The problem

When every call rings the same way, a burst pipe and a price question get the same treatment. Your on-call person gets woken up for routine calls, or misses the real emergency.

What’s included

• A short phone menu or AI question that sorts urgent from routine calls
• Urgent calls forwarded to your on-call person, with backup if they don't answer
• An on-call schedule you can update yourself
• Routine calls get a text back with your booking link
• Alerts and a log of every urgent call
• Normal monthly call volume included

You own every account and login. Security basics come standard.

How it works

1. Book a free consultation. We define what counts as urgent for your business and who's on call.
2. We set up the routing and backup rules, then run test calls with you.
3. It goes live. Emergencies get through fast and routine calls are handled without waking anyone.

Setup time

Typically live 1 to 2 weeks after kickoff, including test calls with you before it answers real customers.

Pricing

$797 setup + $149/month. One-time setup, then a flat monthly fee. Your exact price is confirmed in writing before we start.

The monthly fee covers the software, the business texting number where one is needed, normal message volume, carrier texting registration, monitoring and fixes when a connected app changes. Month to month after setup.

Frequently asked questions

What counts as an emergency?

You decide. We help you write a short list (for example: active leak, no heat, lockout) and the system routes based on it.

What if the on-call person doesn't answer?

The call rolls to a backup person, and you get an alert so nothing falls through.

Do I have to change my booking or phone system?

Usually not. We connect to what you already use where it allows it, and we confirm that on the free consultation before you pay anything.

Will I own everything?

Yes. Your messages, your customer list, your booking link and your logins are yours. If you ever cancel, we help you move your number and templates to a tool you choose.

Related automations

• After-Hours AI Voice Receptionist & Booking: $997 setup + $297/month
• AI Receptionist for Field Teams: $997 setup + $297/month
• Missed Call Text-Back: $497 setup + $97/month

Ready to stop losing customers to busywork?

Book a free 30-minute consultation. You’ll leave with a clear next step and a fixed price.