Notice when members stop coming, and bring them back.

Members who haven't checked in for 30, 60 or 90 days get a friendly, personal nudge with a class link or a quick way to talk to a coach.

Inactive Member Re-Engagement (30/60/90 Days): $497 setup + $79/month.

Who it’s for

• Gyms and boutique fitness studios
• Yoga, pilates and barre studios
• Martial arts and dance schools
• Personal trainers and small-group coaches

The problem

Members who stop showing up usually cancel a few weeks later. Most studios don't notice until the cancellation email arrives.

What’s included

• Automatic check-ins at 30, 60 and 90 days without a visit
• Messages written in your studio's voice by text and email
• A class booking link or 'talk to a coach' reply in every message
• An alert to staff when a member replies
• Stops when they check in again or opt out
• A monthly summary of members re-engaged

You own every account and login. Security basics come standard.

How it works

1. Book a free consultation. We look at your membership software and check-in data.
2. We set up the 30/60/90-day triggers, write the messages and test them.
3. It goes live. Quiet members get a nudge before they cancel.

Setup time

Typically live 5 to 7 business days after kickoff. Texting starts once the phone carriers approve your business for texting, which can take from a few days to a few weeks. Email and call features can go live before that.

Pricing

$497 setup + $79/month. One-time setup, then a flat monthly fee. Your exact price is confirmed in writing before we start.

The monthly fee covers the software, the business texting number where one is needed, normal message volume, carrier texting registration, monitoring and fixes when a connected app changes. Month to month after setup.

Frequently asked questions

Do I have to change my booking or phone system?

Usually not. We connect to what you already use where it allows it, and we confirm that on the free consultation before you pay anything.

Can I change the 30/60/90 timing?

Yes. We can set any timing that fits how often your members usually visit.

Is it legal to text my customers?

Yes, when it's done the right way. We register your business with the phone carriers for business texting (A2P 10DLC), every first text says how to opt out (reply STOP), and opt-outs are honored automatically. We only text people who contacted you or are your customers.

Will I own everything?

Yes. Your messages, your customer list, your booking link and your logins are yours. If you ever cancel, we help you move your number and templates to a tool you choose.

Related automations

• Cancellation Save Agent: $697 setup + $97/month
• Free Trial to Paid Member Follow-Up: $497 setup + $79/month
• Class Booking Reminders: $397 setup + $79/month

Ready to stop losing customers to busywork?

Book a free 30-minute consultation. You’ll leave with a clear next step and a fixed price.